Effective October 18, 2026

Privacy Policy

This Privacy Policy describes how Wharfhound ("Wharfhound," "we," "us," or "our") collects, uses, and protects information when you visit our website, join our waitlist, or communicate with us, including by text message (SMS).

Information We Collect

  • Email address — when you join our pre-launch waitlist or otherwise contact us.
  • Phone number — if and when you contact us for support, or otherwise opt in to receive text messages from us.
  • Basic technical data — standard web request information (such as IP address and browser type) collected automatically when you visit our site, used only for security and basic operation of the site.
  • Text sign-up record — if you sign up for texts, we keep your number, the date and time, the wording you agreed to, and the IP address and browser used, as proof of your consent.
  • Advertising measurement — our public website (wharfhound.com) uses the Meta (Facebook) pixel to measure and improve our advertising. It can set cookies and send Meta information about visits to our public pages, such as which pages were viewed and that someone joined our waitlist. It is not used in the signed-in Wharfhound app or on any rental business's online booking pages. You can limit this through your Meta ad settings and your browser's cookie controls.
  • Visit measurement — our public website (wharfhound.com) also uses Google Analytics to measure visits, such as which pages were viewed and that someone joined our waitlist. It can set cookies. It is not used in the signed-in Wharfhound app or on any rental business's online booking pages. You can limit this through your browser's cookie controls, or with Google's opt-out browser add-on (https://tools.google.com/dlpage/gaoptout).

How We Use Your Information

We use the information we collect to operate our waitlist, notify you about our launch, respond to your questions, and provide account and customer support, including by text message when you've opted in to receive it. We do not use your information for any purpose beyond operating and improving Wharfhound and communicating with you about it.

Text Messaging (SMS)

We do not sell, rent or share mobile phone numbers, SMS opt-in data or consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies based on your support needs. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message you receive from us. For help, reply HELP, or contact us at Admin@wharfhound.com.

No Sale of Personal Data

We do not sell your personal data. We do not share your information with third parties for their own marketing purposes.

Data Retention & Security

We retain the information described above for as long as needed to operate our waitlist and provide support, and we use reasonable technical and organizational measures to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Wharfhound is intended for business use and is not directed at children. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time as Wharfhound develops. We'll update the effective date above when we do.

Contact Us

Questions about this Privacy Policy? Email us at Admin@wharfhound.com.