Common questions
Questions rental companies ask us.
Short answers to the things people ask first. Don't see yours? Join the waitlist and ask us directly.
Getting started
Who is Wharfhound for?
Party, tent and event rental companies, from a one-person operation to a business with several locations and a crew.
When does Wharfhound open?
We're opening in stages, starting with a small group of partner companies. Join the waitlist and we'll email you the day the doors open. Nothing before it.
What does it cost to join the waitlist?
Nothing. We ask for your email and nothing else. Plans are flat monthly pricing, and the details are shared at launch.
Pricing and payments
Are there feature add-ons?
No. Every plan has the core of Wharfhound, and higher plans add depth and extras. The only things you add beyond your plan are extra staff seats and extra locations, and only if you need them.
Does Wharfhound hold my customers' payments?
No. Customer payments go to your own payment account. Wharfhound doesn't hold your money.
Do my delivery crew need to pay for the app?
No. The crew app is free: up to four crew for every staff seat.
Setup and day to day
Can I bring my data from my current software?
Yes. Import customers, inventory and bookings from a spreadsheet export, and we help match the columns. If your current system doesn't export cleanly, reach out and we'll find a path together.
Will my customers get a website to book from?
Yes. Every plan includes a hosted storefront at yourname.wharfhound.com, with your name and colors. Customers browse, request a quote and book from their phone.
What is Wharfhound Assistant?
Wharfhound Assistant: book without opening an app. Details revealed at launch.
Be first in line when we open.
One email, right when we launch, never anything else.